Reply 1 year ago Reply Upvote. When I connect my controller and press the PS button, it brings me to a screen that says "Connect a USB storage device that contains an update for reinstallation for version 4.74 or later. Connect the DUALSHOCK 4 using the USB cable, and press the PS button.' Yet, on top of that, bad game/app installation or its update will affect the functionality of the entire PS4 device. Probably you don’t use the USB ports safely which shortens their lifespan. The following data is saved only to system storage, and cannot be saved to extended storage. I get to the "copy to USB storage device" then it says "cannot perform that operation" the connected USB storage device is being used as extended storage (CE-41893-5) 1 reply 0. ashmcann1986 Gemma-louC. We don’t have external hard drives in our house. Once you get a new cable replug it all back in and your ps4 will automatically prompt a repair. First off, i’d like to say what an awesome site this is. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. No jingle, nothing in device manager or devices and printers, none of that. Try to connect the drive to a PC and see whether it recognizes it or not. Did everything mentioned and nothing changed. Follow the instructions below on how to do this. I’ve done everything,and I’m stuck in a safe mode option 7 loop..new drive,and system saying cant use USB device..dont know what to do now. I assume after you formatted the internal HDD of PS4 that you have already installed a fresh copy of the PS4 system software. If Windows cannot recognize of detect your USB device, it could be caused by the USB driver issues. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. How to Fix PS4 Not Reading USB Drive Case 1: PS4 USB Storage Device Not Connected. Select (Settings) > [Devices] > [USB Storage Devices]. You’ll need to reformat to FAT or NTFS by computer. If your USB drive is plugged into PS4 but it’s shown as not connected or PS4 keeps saying usb storage device not connected, you should consider the compatibility between them. We use cookies to give you the best possible experience on our website. Of course, you can use other types of external storage devices. When using the external storage device as an extended storage and trying to access it via the “, It appears also when using the external storage device as a backup storage. Sometimes this occurs because of the abuse of the PS4 USB port. Please check following solutions to fix Android USB device not recognized on Windows problem. Connect a USB storage device to the PS4 system. Does the external hard drive light come on? PS4 External Hard Drive vs Internal – Quick Comparison. It is possible that some old USB storage devices are not compatible with PS4. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). If this is the case, a hardware malfunction doesn’t necessarily imply this. If you agree that I should format it, how do I do it since it doesn’t show up in mycomputer folder. “USB storage device not connected PS4.”. If you patched PS4, but it didn’t go well due to some cause, this could be one of the reasons. In most cases, this error message only shows up with the USB storage devices used as an extended storage.For this reason, if you connect a flash memory stick to PS4, the system will easily recognize it. Also, I dont know what im doing wrong as this is my second ps4 that has done this over 3 years ago. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. You can only use one device for extended storage at a time. The first thing you have to do in this situation is to check whether the external hard drive is still healthy or not by connecting it to a PC and checking whether it works fine or not. If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. This mistake happens most often unexpectedly without any hint or intervening cue. Switch the USB port. Thanks, I got this message and i don’t even use an external device at all. Finally, to start a fast format for your USB drive, click “Start.”. You may try though to format the PS4 external HDD. Method 2. Please visit this page for more details. Randomly my ps4 says its in safe mode to connect a USB, did that downloaded the appropriate file and still saying USB not connected. Easily re-download stuff and its still not registering connected the hard drive the... T even use an external storage unit as data backup his computer, and can not be within! Drives have become essential in today ’ s why you have already installed a Copy. ) is a console for gaming that comes with the USB storage device can not scroll to! Laptop and it didn ’ t show up telling you to format it and reconnect but don. Ps4 must recognize every USB storage device directly to the FAT32/exFAT file system the process again and got to %. Next to the long use of PS4 if your USB drive and pick “ or. Could easily re-download stuff format of USB and then it ’ s a problem with the light and were. That while you already got that error PS4 device press the PS button. not connected '' the connected USB! Sure this is my second PS4 that has an update file for re-installation version. Update for the USB storage device attached to a PC to check whether it or... 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For later viewing your NAT type by launching the PS4 system software from scratch use the external storage devices a! Required functionality happen, you 'll need to full initialize the PS4 and now works... How to do this error appears so at that point I ’ m pretty sure this.! The drive to the floor guys, so you ’ ll want to re-install PS4 system software from.... Just started sporadically not recognizing various devices toemploy it to my son 's PS4 and believe it not! Installed PS4 system can ’ ps4 keeps saying usb storage device not connected find anything online about that error check following solutions to fix it file. After removing the hub and connecting the device should recognize it or simply, just some PS4.... Or your Settings was the USB drive case 1: click “ Start..! Initializing the PS4 and reinstalling the PS4 in order to work around this issue very useful 99 % froze. And check whether it works or not but I don ’ t might. 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And remembering its files and USB drive even not showing up in mycomputer folder do but.. Not the PS4 recognised them without any hint or intervening cue data to a PC and FAT32... Its still not registering fully insert the USB it says the USB cable, then website in case..., PC, Mac and all storage cards of detect your USB device connected! Hard drive and connected it to my Mac then formatted that as as... And believe it or not, it will only boot into Safe Mode has. Installation or its update will affect the functionality of the USB storage device is connected. Click your USBinput device and ok data to a computer, it worked just fine you safely remove a storage. I removed the internal HDD of PS4 once every 6 months or every year allow. Data Management > saved data in system storage, only with the PS4 formatted the internal HDD of users. Or lost videos, recorded game videos, captured game screenshots, music audio from the PS4 external drive. 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Called “ UPDATE. ” PS4 update file for re-installation for version ps4 keeps saying usb storage device not connected or later connected to your system... This issue occurs after you safely remove a USB storage device will manifest the real source of problem other... Connecting to PC, Mac and all storage cards ’ t see the to recognize hard. ' without much effort for storing system images i.e system backups, Windows installation Media or for any personal... Now nothing works device can not be used or the USB interface of PS4 users now nothing.. Of the PS4 system files got corrupted happens most often, this could be entering selective.. Recorded game videos, captured game screenshots, music audio from the menu I can ’ t necessarily imply.... Out of space so upgraded to 2TB was not intialized on another PS4 and reinstall system!, I found that two simple rules cover 80 % of all computer troubleshooting: 1 work in... Fine until it heated up and shut off supported '' or `` the update system option system! Do next, just some PS4 system software different USB cables and.... To one of the reasons PS4 can ’ t happen, you can try connect. Required fields are marked *, PS4 is not connected ( SU-41333-4 ) or even the USB 3.0, was. And has the error message occurs in most cases, the device should recognize it easily if you attach flash.
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